Making Diversity Work

Overview

A course for NHS and NGO managers, professionals and staff in how to work successfully in a working environment with diverse minorities. The course offers a cross-cultural approach to dealing with disagreements rooted in race, gender, religion, age, disability, and sexual orientation issues and allows participants to discuss real issues in a confidential, relaxed and supportive environment with a range of participative and fun activities.

Duration

One day.

Time

9.30 - 5.00

Content

• My situation - describing situations, feelings and needs.

• Understanding what lies behind 'difficult' behaviour.

• Understanding values and attitudes.

• Understanding your strengths and opportunities for improvement in managing diversity.

• Strategies for avoiding or resolving diversity based disagreements.

• The 'blind rope' trick for developing interdependence and co-operation.

• The consultant/client activity.

Outcomes

• Resolution of real problems.

• Understanding of causes of diversity problems.

• Strategies for discussing and resolving diversity related issues.

• Using group resources to understand nd resolve diversity issues.

• A sense of confidence and renewed vigour at work.

'The most practical seminar I've done on racial issues. This wasn't just useful. It was fun!' NHS mental health worker, London.