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Business process outsourcing
Culture and communication briefings
How to set up and run a cross-cultural
training course
The ICC Certificate
Making diversity work
Managing across cultures
Running virtual distributed teams
Welcome to Britain
Working with the British
Media Skills Training and Development for Civil Service and Government Communications

Culture and communication briefings

Cross Cultural Training

Overview

Programme for sales managers negotiating deals and professionals on short-term visits to clients or branches overseas.

Duration

1 day (per country/ community covered).

Time

9.30 -5.00 PM

Content

  • Synergies and differences between manager's and target communities.

  • Values and attitudes of target community and how they manifest in behaviour.

  • Comparison of communication styles, management styles.

  • Client expectations of presentations, sales and negotiation.

  • Common problems and how to avoid them.

Outcomes

  • Hit the ground running.

  • Reduced risk of failure.

  • Smoother communications.

  • Reduced anxiety.